At Sweet n Sour, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.
1. Information We Collect
When you use our website, we may collect the following information:
Personal details: Name, email address, phone number, billing/shipping address.
Payment details: Processed securely through our payment partners (we do not store your card details).
Order details: Products purchased, order history, preferences.
Technical details: IP address, browser type, device information, and cookies for site performance.
2. How We Use Your Information
We use your information to:
Process and deliver your orders.
Communicate with you about your purchases, updates, or promotions.
Improve our website, services, and customer experience.
Ensure secure transactions and prevent fraudulent activity.
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties.
Information may only be shared with trusted partners (such as courier companies or payment processors) to fulfill your order.
We may disclose information if required by law.
4. Data Security
We adopt strict security measures to protect your personal data.
All payment transactions are processed via secure payment gateways.
5. Cookies
Our website uses cookies to enhance your browsing experience.
You can choose to disable cookies in your browser settings, but some features of our site may not function properly.
6. Your Rights
You have the right to:
Access, update, or correct your personal information.
Request deletion of your data (unless required for legal purposes).
Opt out of promotional communications at any time.
7. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
8. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at: Email: sweetsourco7@gmail.com Phone: 8299319032